Accounting & Finance Professional

Choodamani
Parajuli

Masters Student, KOI · 5+ Years Industry Experience · Sydney, AU

Finance and accounting professional with over five years of experience in banking software support, financial operations, and customer relationship management at Ankur Infotech — now advancing expertise through a Master of Professional Accounting at King's Own Institute, Sydney.

5+
Years Experience
3
Roles at Ankur Infotech
MPA
Current Degree
2
Countries Worked
Choodamani Parajuli
Open to opportunities
About

Who I Am

I am a finance and accounting professional originally from Nepal, currently based in Sydney, Australia. With a Bachelor's degree in Accounting and Finance from Tribhuvan University and over five years of progressive experience at Ankur Infotech — a fintech and banking software company — I bring a strong foundation in financial operations, core banking systems, and team leadership.

In my most recent role as Customer Support Supervisor, I managed the day-to-day operations of a customer support team, ensuring high service quality across banking software implementations. Prior to that, I provided senior-level support for financial transactions and core banking solutions, developing deep expertise in payment gateways and accounting workflows.

I am currently pursuing a Master of Professional Accounting at King's Own Institute (KOI), Sydney, deepening my expertise in AASB/IFRS financial reporting, macroeconomic analysis, and business communication — with a goal of building a career in accounting, audit, or banking in the Asia-Pacific region.

"I combine hands-on experience in banking software and financial operations with postgraduate academic rigour — bringing both practical insight and technical depth to every role."

📍
Location
Sydney, NSW, Australia
🎓
Current Study
MPA — King's Own Institute
🏦
Domain Focus
Accounting, Finance & Banking
🌏
Background
Nepal · Australia
💼
Availability
Open to graduate roles
Experience

Work History

5+ years in banking software and financial operations at Ankur Infotech, Nepal.

Aug 2024 — Jun 2025
11 months
Full-time
Customer Support Supervisor
Ankur Infotech Pvt. Ltd.
📍 Butwal, Lumbini, Nepal · On-site
Supervised daily operations of the customer support team, ensuring consistently high service quality across banking software products. Led team performance reviews, coordinated training initiatives, and managed escalations for core banking and financial transaction queries. Responsible for 12+ team members and cross-functional coordination with development and finance teams.
Team Management Leadership Support Management Banking Software Training
Aug 2022 — Aug 2024
2 yrs 1 mo
Full-time
Senior Customer Support Representative
Ankur Infotech Pvt. Ltd.
📍 Butwal, Lumbini, Nepal · On-site
Provided senior-level support for banking software and financial transactions, handling complex client queries related to Core Banking Solution (Infinity), payment gateways, and year-end accounting processes. Served as a key point of escalation, mentored junior staff, and contributed to client onboarding documentation.
Core Banking (Infinity) Financial Transactions Accounting & Finance Payment Gateways CRM
Jul 2020 — Aug 2022
2 yrs 2 mos
Full-time
Customer Support Representative
Ankur Infotech Pvt. Ltd.
📍 Butwal, Lumbini, Nepal · On-site
Delivered front-line customer and technical support for core banking solutions, assisting financial institutions with software queries, account management, and transaction support. Built foundational expertise in banking operations, accounting workflows, and client communication.
Core Banking Solutions Accounting Technical Support Communication
Education

Academic Background

🎓
Master of Professional Accounting — Accounting and Finance
King's Own Institute (KOI), Sydney, Australia
Mar 2026 – Present
● Currently Enrolled
Key subjects include Financial Accounting (ACC701), Business Communication (BUS709), and Economics (BUS700). Academic work includes advanced analysis of AASB/IFRS standards, intangible asset reporting for ASX-listed firms, and macroeconomic modelling.
📘
Bachelor's Degree — Accounting and Finance
Tribhuvan University, Nepal
Jan 2018 – Dec 2022
Comprehensive undergraduate foundation in financial accounting, auditing, taxation, and business finance. Developed core competencies in financial reporting, cost accounting, and quantitative analysis.
Accounting Finance Auditing Taxation
Skills

Areas of Expertise

📊

Accounting & Finance

Financial Reporting (AASB/IFRS)
Year-End Accounting
Financial Analysis
Accounting & Finance
Budgeting & Forecasting
🏦

Banking & Technology

Core Banking Solution (Infinity)
Payment Gateways
Technical Support
Business Development
CRM Systems
🤝

Leadership & Management

Team Management
Support Management
Training & Development
Communication Skills
Customer Relationship Mgmt
Contact

Let's Connect

I am actively seeking graduate opportunities in accounting, financial reporting, banking, or audit — in Sydney and across Australia. If you are hiring or would like to connect, I would love to hear from you.